approachICT

What is our approach to ICT&e?

 * ICT is a necessity and an enabler
 * ICTs drive creativity an innovation
 * We lead in South Africa and want to maintain this position
 * It deserves a special strategy
 * Client focussed
 * ICTs help us work smarter, to innovate work processes and to save on HR
 * We use ICTs to create an e-environment, e-applications and e-services
 * ICTs help us to create open access solutions where possible
 * Our enthusiasm and passion will not be dampened by limited resources: the budget is stretched to its limits, we try to get maximum usage from hardware, we often start projects without funds

Our approach can be better

 * Coordination is inadequate; planning and decision making happen in silos; strategies are not properly aligned; resources are not matched to initiatives; ad hoc initiatives are disruptive
 * We overstretch ourselves and sometimes put too much strain on the system leading to frustration, disappointment, even disillusionment and caution.
 * We do not know how to make the most of ICT's empowering influence on ourselves and our clients